- Renault Nissan
- Stella Telecom
- MCA Fee
- Tata Chemicals
- Max Healthcare
We manage thousands of customer conversations on a daily day basis, across channels. With Zoho Desk, we can do this from a single place. Using self-service, our customers can look up FAQs and find answers instantly. This ensures that my team is more productive, and that we are able to go to the next level and achieve satisfaction and customer delight.Read more
I love Zoho, it's so fun to use, and the integrations save me time and money. I have tried Zendesk, Autotask, and several other platforms. I love Zoho compared to the competitors.
So far, we're more than satisfied. The integration with Zoho CRM and SalesIQ is problem-free. The app is very easy to match to the own style! It's also very user-friendly. Try the free trial periods, it will not disappoint.
Super intuitive to pick up and use from the go. It was extremely easy to set up the entire team and inform them on how to utilize the basic features of Zoho Help Desk.
At the most fundamental level, Zoho Desk enables us to receive requests from our teams and help them in a timely manner. We love the ability to have a self-service portal where they can look up FAQs and find answers to common questions instantly.Read more
We analysed other products in the market but Zoho Desk blended into our organization structure better than anything else.Read more
I can only recommend Zoho Desk as the best solution currently on the market. It is fast, easy to use, has all needed features at very low cost!
This is definitely a professional ticketing system that almost any size company can use.
Our company has been trying a lot of help desk apps for a long time, always feeling that something is missing, Zoho Desk helped us to change that.
Zoho Desk has helped us provide great support availability across multiple channels, maintain prompt response times, and manage the overall customer experience without breaking a sweat.Read more
Zoho Desk has replaced the mode of interactions from emails, phone calls, chats, social media platforms to one single platform. It makes the experience of raising support request by your customers very easy, and supports about 9 international languages.
Head of SalesWe migrated our service from another service to Zoho Desk. We like it how it works together with other Zoho services that make our process more streamlined.
Ease of use, easy set up and good reports. The setup was a charm, was able to integrate with our domain and also we setup a tickets page for our customers.