Ticket Management
There's a useful tool for all things tickets. And what's more, it's smart and contextual.
Zia
Introducing Zia, Artificial Intelligence for your customer service teams. With Zia, stay on top of every aspect of your customer service effort.
Self-Service
Empower customers to find answers to questions on their own and nurture your user community.
Agent Productivity
Here's everything your agents need to collaborate, communicate, and secure those customer relationships.
Automations
Why spend time on routine tasks, when you can let your help desk do them all automatically? Automate, save time, and focus on customer relationships.
Extensibility
Make your help desk more robust with the power of native and third-party integrations.
SDKs
Use Zoho Desk's powerful SDKs to build custom mobile apps.
APIs
Integrate Zoho Desk's modules with other services.
Insights and Impact
Measure every little thing about your customer service efforts, and stay on the path to continuous improvement.
Customization
Tailor Zoho Desk to suit your business' needs, from the inside out.